Hinterland House Byron Bay

Privacy Policy

Why do we collect your personal information ?

Collecting your information is essential for us to provide our products and services to you. It also helps us to understand your needs, enabling us to provide you with a greater quality of service.

How do we collect personal information ?

We only collect information when you knowingly provide it. Collection may include requesting information by phone, filling out a registration form on check-in, providing your business card to us, or e-mailing or faxing us your details.

Do we disclose your personal information to anyone ?

We may disclose your personal information where you have consented to us doing so. We may also be required or authorised by law to disclose your personal information.

Is your personal information up-to-date ?

It is important that the personal information we collect is accurate, complete and up-to-date. You can contact us at any time to update your personal information, or to tell us if your personal information is inaccurate or incomplete.

Is your personal information secure ?

We take all reasonable precautions to safeguard your personal information from misuse, unauthorised access, modification or disclosure. When your information is no longer required we securely destroy it from our systems.

Can you access your personal information ?

You may request access to the information we hold about you by contacting us. We may be required by law to retain your personal information after you have ceased your relationship with us.

Does your personal information leave the country ?

We do not send personal information outside the country unless to do so is authorised by law.

What about sensitive information ?

Sensitive information can be about racial or ethnic origin, membership of a profession or trade, personal health or other personal information. We only collect, use or disclose sensitive information about you as is allowed by law.

Our privacy policy may change from time to time.

We constantly review our policies and procedures to keep up-to-date with changes in law, technology and the needs of our guests and we may change this policy from time to time.

Can you complain about a breach of your privacy ?

You may lodge a concern or complaint with us by writing to the General Manager. Additional Privacy Information For additional information on privacy visit the Australian Federal Privacy Commissioner’s website: www.oaic.gov.au.

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We consider ourselves so fortunate to have stayed with our entire extended family at Hinterland House for our 20th anniversary. We rented the house in its entirety which meant it was large enough for 21 of us and yet extremely comfortable and very spacious. From kids to our older parents, everyone loved it. The house itself is stunning. Beds were super comfortable and the property as a whole - with the outdoor deck, fabulous pool and stunning hinterland views - made for a wonderful stay. We all still talk about returning to stay again!
Jay Hoogendoorn

We had a great time staying at Hinterland House. It is the perfect location for a family getaway. It is close to Byron and Bangalow to enjoy the beach and restaurants but far enough away to feel switched off.
Alexander Dalgleish

Had the most magical stay last weekend. The house is breathtaking along with the picturesque views which not only made for some amazing photography but a wonderful stay. The groundskeeper/manager was only ever a phone call away and was very welcoming upon arrival. Would highly recommend it to anyone for any occasion.
Mikahlia Grant

We had a wonderful week with extended family, including 9 children, at Hinterland House. Sam, the onsite manager was delightful and so helpful to all our requests. The grounds are magnificent and were thoroughly explored and enjoyed by both children and adults. We used every part of the house and all the facilities. I have no hesitation in recommending this property for a family gathering. As one of our grandchildren expressed " I've had the best time ever, 100, 100, best times".
Maureen Barrow

The worst part of my stay was having to head home! This property is absolutely stunning in every way. The furnishings are divine and grand without losing the warm, homely vibe. The pool is incredible, and we really enjoyed the fire pit at night. Would highly recommend this gorgeous property. Thank you for a memorable stay and taking good care of us.
Kimberley Lee

Together, the exceptional customer service, beautiful breeze, crystal clear pool, perfectly manicured gardens, grand homestead and stunning views across the Hinterland are the perfect recipe to create timeless memories. The timeless beauty of Hinterland House creates the perfect canvas to bring any vision to life! Couldn't recommend Hinterland House and the amazing team more!
Melissa Marsh

This house was truly spectacular!! The photos just don’t do it justice. Each corner of the house is better than the last and the grounds and pool are so lush and stunning. Views from every room and a calmness and serenity to match! To top it all off, our hosts were so responsive, kind, funny and generous! It is a MUST to stay here - there is no place in the Byron area like it!
Lisa Schonstein

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